Caring services for employees.
Personal problems can affect anyone at anytime. ERC provides resources to assist employees and their families in resolving these concerns in a confidential and caring manner. ERC provides assessment, counseling, referral, training, and support to help employees deal with personal problems before their health, job performance or family life are affected.
Cost-effective systems for your company.
ERC's professional and experienced staff offer a wide array of expertise to help employers decrease the cost of people problems in the workplace. ERC is dedicated to cutting your costs by restoring productivity and job performance, reducing turnover management of Behavioral Health Care delivery.
Employee Assistance Program (EAP).
ERC offers the most comprehensive EAP services available. The ERC team works closely with each employer to customize a program that matches its unique needs and goals. Our services include:
* Policy and program design
* Supervisor training
* Employee awareness activities
* Strict confidentiality guidelines
* Assessment, brief therapy and referral services
* Supervisory consultation
* EAP brochures, posters, quarterly newsletters, cards, magnets
* 24-hour helpline coverage
* Regional and national delivery network
* Data collection and reporting
* Client satisfaction and outcome measurement
Managed Behavioral Health Care (EAP:Gateway).
The ERC:EAP can stand alone or serve as the "Gateway" for a comprehensive Managed Behavioral Health Care Program. The EAP:Gateway provides:
* Point of access plan design
* Precertification of inpatient and outpatient referrals
* Preferred provider integration
* Quality assurance and utilization management
Drug-free Workplace.
ERC has developed proven strategies to assist employers in maintaining a drug-free workplace while complying with State and Federal regulations. Focusing on prevention and early intervention, ERC's services have proven to have a favorable impact on the costs of substance abuse, for both the individual and the employer.
* Customized policy and program design
* DOT compliance supervisor training
* Employee awareness programs
* Drug testing interface
* Employee assessment and rehabilitation management
* Substance Abuse Professional (SAP) services
Organizational Consultation.
Today's changing workplace presents both opportunities and challenges for today's work force. ERC's experienced staff members have assisted employers in designing strategies to deal with individual, team and organizational issues. Customized to each unique situation, ERC offers the following:
* Problem assessment defination
* Intervention strategy recommendations
* Supervisory training/employee education
* worker in transition consultation
* Team-based training
* Conflict resolution
Work/Family Life Seminars.
Balancing the demands of work and home has become a juggling act for many employees. Caring employers are utilizing ERC's targeted seminars to help employees deal with life's multiple demands. ERC has assisted area employers and employees through a wide variety of seminars including:
* Stress Management
* Parenting Skills Series
* Traits of a Healthy Family
* Coping with Grief and Loss
* Balancing the Demands of Work and Home